Context HelpIf you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up window will appear. It offers exhaustive info about all the actions that you can carry out on the page in question. Each context menu appears on the very same page so that you can swiftly get back to your work.
Video TutorialsWe have an extensive range of how-to video clips explaining how to work with our Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. In this way, anyone can swiftly get to know our Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.If you can't find the solution you need, take a gaze at our extensive Frequently Asked Questions section, which contains questions asked by real clients and offers real solutions. We regulary update our Frequently Asked Questions database with new entries in order to embrace all the new additions and innovations associated with our web hosting platform.
Ticketing SystemIf you still can't discover the answer you are looking for in the Frequently Asked Questions database either, we have a excellent team of tech support engineers available 24/7/365 and ready to help you with any issue. Each support ticket you send will be responded to within one hour (the average trouble ticket response time is only 20 mins), so you will never have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 253372
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com